RECENT CUSTOMER FEEDBACK:
Just wanted to let you know what a great job Scott Hebert did for me with my recent automobile purchase. It was probably the easiest experience i have ever had at a dealership. He was thorough, clear, and very informative. I will definitely refer any and all my friends to Star Toyota if they are looking for a used toyota--Scott is definitely the one to talk to. I love my venza and am very happy! Thanks for such great service.
I have been a loyal customer of Star Toyota-Scion for over 15 years. Whenever I call or visit the League City location, I notice a true and genuine sense of customer care demonstrated by personnel working at Star. It is always nice to be greeted with a smile and a "How can I help you?" The "at home/family enviroment is welcoming with noticeable long-standing familiar faces.
Star Toyota-Scion appeals to the customer eye with the location bright and well structured allowing for easy facility access.
Questions or concerns related to the servicing of my CAMRY have always been addressed in a timely manner with explanations and/or illustrations given by Star personnel in a way understandable to me. I trust and respect Star personnel and remain committed to this dealership.
I especially enjoy the customer car workshops and the courtesy shuttle service. The advertising mail outs and electronic newsletter notices are wonderful. Keep up the good work.
Mary P. Flores
Sales people (Aaron Sanchez) were very helpful and friendly. Never felt pressure and really feel I got a good deal. They even called me afterwards to see if I had any questions regarding the usage of my new car.
We bought a Toyota at Star in 2008, so, when I decided I wanted a Prius that's where I went. I'm glad we did. We worked with Kurt Sheets - he was super helpful, patient and never pushy. After taking me to drive them a couple of times and working to find the right combination of price and options, my husband finds a Scion TC on the lot he had to have, so, we decided to wait on the Prius. But, not long, I really wanted a Prius, so, the next week I was back. Kurt was easy to work with so there was no intimidation factor, and, now we have two new Toyotas! Not only was the purchase easy but finance was no hassle as well. I have already refered a co-worker to Kurt and won't hesitate to refer anyone looking for a Toyota.
After shopping other dealerships, we found the best price and customer service at Star Toyota. Our sales rep Dawn, was very knowledgeable of the products and made buying our car a great experience.
Star Toyota & Zu Rock!! We were so pleased w/the service and treatment and honesty of Zu& Toyota we will never buy a Toyota any where else! We were treated like family @ Star Toyota. Thanks to Star for making a stressful experience like buying a car such a pleasure. We be back!
Sheri Norris & Genie Kilpatrick
This dealership is friendly without being aggressive. Our salesman, Keith Bias, was a real jewel. He is very pleasant, and never tried to push us or pressure us. He offered information in a helpful way. We actually first spoke to him 6 months ago, and test drove some vehicles then. After we decided to purchase, he knew I really wanted the car that day, and although he had to get it from another dealership, he managed to get it there, and stayed late to walk me through the cool functions on the car.
The finance manager was very helpful as well. I wish I could recall his name. He offered helpful information and did not try to pressure sell the various warranty packages. He was pleasant and affirmed our choice. He stay late as well and got us out as quickly and painlessly as possible.
Keith made this the most pleasant car buying experience that I have ever had, and I have had many of them.
I did not have a trade-in, so I cannot speak to that.
Keith,Thank you for taking care of me on my second new FJ Cruiser purchase!!! Thanks again for everything and I love doing business at STAR TOYOTA..
Kathy Rogers Houston, TX
Just wanted to express my gratitude for a great experience with my purchase of a 4 Runner this afternoon. Zu, from the Internet Sales , has amazing customer service and was very honest in his approach with me and my family.
I was very specific with the options on my 4-Runner and he was able to find one and gave me day to day updates until it arrived. I will be conducting business with your dealership again in the future and will recommned you to all my friends and family.
League City, TX
What a pleasure it was to work with Zu Dhanji. Zu helped me with my purchase of a 2011 Toyota Prius at Star Toyota in September, 2011. His expertise and friendly personality made it a treat to do businees with him.
Your organization in your employee. Based on my experience it appears that Zu Dhanji continually goe the extra mile and cares about the product and the result. He is a wonderful representative for Star Toyota. On behalf of myself and Star Toyota, I'd like to thank you for making Zu Dhanji and his talent available to us.
Star Toyota and David pham created a professional buying experience when purchasing my new Tundra
Also Martin Morcho helped me tremedously in understanding my new car purchase. I will recommend Star and these men in the future to all of my family and friends.
Best Car Buying Experience ever. David Pham & Tony Rodriguez were great. Very Helpful & Friendly.
League City, Tx
To say the least we had a delightful experience from beginning to end in buying our new car. Love the salespeople and the service department 100%. Kim is so extra special and takes the time and energy to take care of all our needs, we will always ask to see her.
I'm going to tell you the truth, went into Star Toyota and expected a difficult process and a pushy salesman. I have never experienced the treatment from from anyone, never mind a car dealer!
Kurt Sheets is honest as the day is long and I am so glad we had the good fortune to get him as our salesman.
You hear so many bad jokes about car salesmen, right?? It s good to know not a single one of them applies to the good people at Star Toyota in League City, Texas.
The staff is friendly, polite , knowledgeable and treat you like a regular person , not a mark to be taken advantage of.
It's treatment like this, that will keep me coming back to Star Toyota and asking for the East Texas/Oklahoma charmer Kurt Sheets.
I left with new friend and definite continued business.
Best car buying experience ever!!!!
Sheri & Dennis Beasley, Houston,TX
P.S. I liked Kurt so much that I took him homemade brownie the day I picked up my 2010 Toyota Rav4..sure hope he shared with all the nice folks at Star Toyota.
I previously & currently purchased @ Star Toyota from Kurt Sheets and could not ask for a more professional and personable person to do business with. With my current purchase it was my first contact with Joseph Rodriquez however he explained in detail all of my options & was very helpful in signing all papers needed for my new car purchase. Kurt Sheets also introduced me to the Dealership Manager, Mr. Edward Villarreal who was very friendly and courteous. I have and will continue to highly recommend Star Toyota.
I previously & currently purchased @ Star Toyota from Kurt Sheets and could not ask for a more professional and personable person to do business with.
With my current purchase it was my first contact with Joseph Rodriquez however he explained in detail all of my options & was very helpful in signing all papers needed for my new car purchase. Kurt Sheets also introduced me to the Dealership Manager, Mr. Edward Villarreal who was very friendly and courteous.
I have and will continue to highly recommend Star Toyota.
League City, TX
My wife and I needed a new car and our credit was horrible. We went to Star Toyota and the bottom line is we able to drive off the lot with a new car. David Pham and Martin Morcho was very helpful. I recommend everyone to come here and buy a car. Thank you guys..
Star Toyota is "TOPS" When Buying a Car. No Stress What-so-Ever! Thomas Ly assisted me by giving me every piece of information I needed to make my Decision & Purchase and gave one of the Best Price of 6 Houston Area Dealerships.
If you are looking for a great place to buy a Toyota, then this is it. They are friendly and low key. The prices are very competitive and without any pressure. I was lucky to discover this dealership. My salesman, Thomas Ly, could not have been any friendlier.
Two big thumbs up!
I had my truck in twice last week for a few repairs after talking with
Daniel Toohey and Doug Thompson it was scheduled on a Wednesday for
timing belt change and front end alignment which I picked up and was
very happy with the work and on time, I called and scheduled other work
for Saturday and Doug told me that service had lost my lock key and put
plain lug nuts in their place on my tires so when I brought it in Saturday they did repairs and installed new locks on the tires, this is the kind of people I like dealing with - honesty and integrity my hats off to these two employees and service for the nice work, my tundra rides and drives great, thank you.
I can't believe I am going to say this but buying my 2011 Rav4 was enjoyable. I know next thing I am going to say that I love going to my dentist but lets not go there. Zu Dhanji was our enjoyable salesman. We went in knowing that a new vehicle was going to be purchased on this day and Zu made it happen. We test drove the vehicle and Zu made the numbers work for our budget. He heard us and did not try to annoy us with adding other packages to the purchase. Zu did not try to make small talk either, which annoy us, and before we knew it Tony came into the picture. Once all of the papers were signed for the finance then Zu explained some more things about the vehicle and handed us the keys. Loved the experience of buying the vehicle. Love my new 2011 Rav4. Will I be back..Yes! Thank You, Zu! Nan Abner Seabrook TX
I can't believe I am going to say this but buying my 2011 Rav4 was enjoyable. I know next thing I am going to say that I love going to my dentist but lets not go there. Zu Dhanji was our enjoyable salesman. We went in knowing that a new vehicle was going to be purchased on this day and Zu made it happen. We test drove the vehicle and Zu made the numbers work for our budget. He heard us and did not try to annoy us with adding other packages to the purchase. Zu did not try to make small talk either, which annoy us, and before we knew it Tony came into the picture. Once all of the papers were signed for the finance then Zu explained some more things about the vehicle and handed us the keys. Loved the experience of buying the vehicle. Love my new 2011 Rav4. Will I be back..Yes! Thank You, Zu!
My husband and I had been to several dealerships around Houston and the surrounding areas prior to landing at Star Toyota in League City, which happens to be quite a drive for us. We had been looking at purchasing a vehicle for a few months and had been in and out of dealerships, unfortunately speaking with salesmen who didn’t even know their own product.
My husband discovered Zu Dhanji after reading several reviews online. We walked into Star Toyota and asked specifically for him. We had done our research and knew exactly what we wanted. Zu greeted us professionally and we cut to the chase, not wanting to waste anybody’s time. Instead of spending hours at a dealership haggling and being pushed to purchase things we didn’t want, Zu promptly worked to get the numbers where we wanted them. Not to mention, we were even able to eliminate items off the vehicle that we did not want to purchase.
We also had a trade in that was considered a “specialty” vehicle. Zu’s knowledge of cars surpassed that of his own stock at Toyota. He recognized our vehicle for what it was worth and did what he could to ensure he was able to attain the best value for our trade in. He was honest with us, kept us informed, and had plenty of suggestions as to how to get everything to fall into place. In the end, he was able to assist us in getting our trade in as close to the figure we were asking as he could. The end result of the trade in was slightly below what we wanted so we had asked Zu about having a back up camera installed on the vehicle to be purchased. We had specific details about what we wanted this camera for and asked to have it installed for cost to make up for the short comings with the trade in. He agreed and instantly picked up the phone dialing the shop that would install the camera to ensure that the camera had the exact functionality we wanted.
In the end, my husband and I could not be happier with our purchase, trade in, and experience at Star and with Zu. After all the paper work even the finance portion was hassle free. Zu filled up our tank and asked us to bring the vehicle back at our earliest convenience to have the camera installed and the car detailed. Upon my return with the courtesy vehicle he had provided me with, he had my camera installed, detailed my car, and filled my tank up again. Since then he has followed up with my husband to ensure that we are happy with our purchase.
We recommend Zu to everyone and know that we would go to him when ready to purchase our next Toyota.
Tiff & Jake
Proud Owners of a Toyota 4Runner
I made my fourth vehicle purchase in the past two years from Star Toyota last week, and once again was extremely pleased with the service I received from your dealership team. I am happy to report that all four vehicles have performed flawlessly to date and I am confident they will continue to do so for years to come.
My salesman, Zu Dhanji, was very enthusiastic, professional and knowledgeable about Toyota products and services. Zu and I discussed the standard equipment and options available on several models and I ended up purchasing a new Corolla right off the showroom floor for my daughter - she absolutely loves it. Zu was instrumental in ensuring that my new car buying experience was both seamless and enjoyable.
Your finance team member, Peter Landry, was also a big help - he explained the different finance options and was actually able to offer a much lower finance rate than my own credit union. Peter was also very knowledgeable about the extended warranty programs and was able to help me select the one that best suits my needs.
Overall, I would rate all four of my car buying experiences with Zu at Star Toyota as excellent and just want you to know how much I enjoy working with the staff at Star Toyota.
Kevin V. Pearce
La Marque, TX